Preston Wynne Spa.....To Be Continued. Thank you for your Support!

Cancelling or Rescheduling Appointments

Preston Wynne Luxury Day Spa at Saratoga, CAOur FlexFee Cancellation Program

Our guests have busy lives, so our cancellation/rescheduling protocol is designed to give you maximum flexibility.

  • We ask that all appointments be guaranteed against late cancellation or rescheduling with a major credit card.
  • Your card is not billed unless you cancel within the 24 hour cancellation window.
  • Guests are responsible for just $35 per hour of services reserved (or portion thereof) regardless of the reason for canceling. We simply charge the same low cancellation fee whether it’s a spontaneous weekend away or the flu bug. We appreciate your understanding.
  • The FlexFee is designed to provide partial compensation for our top-notch therapists, who rely on a busy schedule for a rewarding career. This policy helps us retain great employees.

 

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